Access your member account
Ask a staff member to send you your login information. Your username is typically your email address. If you don’t know your password, check your inbox for a password email or reset link.
Need to update your email? A staff member can assist with making that change.
You’ll receive login access after you sign up for a membership. Your gym or studio may create your password for you, or you may receive an email with instructions to set one up.
You must get login details directly from your gym or studio. Member access is not available through Zen Planner’s main website or by completing the demo form.
Choose how you log in
Your gym, school, or studio may provide access to the Zen Planner member portal directly on their website or Google business page. To log in, ask a staff member for the specific portal URL.
Frequently asked questions
Your gym sets up your account when you sign up for a membership. You’ll receive an email invitation with instructions to activate your account and set your password.
Check your spam or junk folder first. If it’s not there, contact your gym directly and ask them to resend the invitation to your email address.
On the Zen Planner login page, select “Forgot Password” and enter the email address associated with your account. You’ll receive a reset link within a few minutes. If you don’t see it, check your spam folder.
Make sure you’re using the email address your gym has on file for you. If you’ve recently changed your email, contact your gym directly to update your account.
The app is available for free on the Apple App Store and Google Play. Search “Zen Planner” to find and download it.


