“Zen Planner is so easy to set up and use. Within 45 minutes, our member and business information was imported into Zen Planner and ready to go.”
Louis Charron
Close Combat & Fitness
BUSINESS PROFILE
Close Combat & Fitness is a gym in Metairie, LA that is owned and operated by Louis Charron. For the last five years, the Close Combat team has taught Les Mills Body Combat and Krav Maga and style self-defense, fitness and wellness classes. But most importantly, they’ve been instilling confidence and a desire for self-improvement in the students of their community.
SOLUTION
Louis signed up for a Zen Planner free trial and was immediately impressed with the effortlessness of Zen Planner software. “It was so easy to set up and use. Within 45 minutes, our member and business information was imported into Zen Planner and ready to go,” says Louis.<br /><br /> Close Combat quickly went from not having the ability to produce accurate reports to having a customized dashboard that is accessible any time. The dashboard gives Close Combat an immediate snapshot of the metrics Louis wants to track, such as revenue per member and conversion rates of first-time visitors to paying members.<br /><br /> Louis and his team are now also able to communicate effortlessly with their members. With Zen Planner’s automations, Close Combat’s members get an email when their credit card is about to expire or when they haven’t been to class for a while. Louis can also set up automations to wish members a happy birthday or celebrate key milestones of their progress.<br /><br /> Marketing to prospects is also simple with Zen Planner in place. By embedding a customer contact form in the Close Combat website, Louis is able to capture data on leads and market to them using automated emails. This simple and effective process has put an end to lost leads and helped double Close Combat’s membership base. “I’m a big fan of Zen Planner,” Louis ads, “it drastically cuts my administrative time and saved me $2,500 in the first six months of using it.”
BENEFITS
- Reduces time spent on administrative tasks by 10 -15 hours a week
- Ends lost leads by providing marketing tools that grow the business
- Improved athlete check-in via Faceboard
- Provides a custom dashboard for a instant snapshot of the business
- Saves Close Combat $2,500 in administrative costs the first six months
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