The Problem: Overwhelmed by Growth
When Kids United started out, they were managing their business manually, tracking memberships and payments using Excel sheets, and handling class schedules with minimal tools. As they expanded, it became clear that this system would no longer work. Managing operations across one or two locations is hard enough—managing 22 locations with manual processes was impossible.
“With the rapid growth we were experiencing, managing memberships and payments manually became chaotic. We were spending too much time on admin work instead of focusing on the kids and growing our program.”
Alex, Founder & CEO, Kids United
At a point where operations were slowing them down, Kids United needed to find a solution that would automate their day-to-day tasks, provide real-time data insights, and allow them to scale seamlessly as they opened new locations.
41% Growth and Seamless Expansion
Since implementing Zen Planner Studio, Kids United has seen remarkable success:
- 41% Membership Growth: From September to August, Kids United grew its memberships by 41%, largely thanks to the automation and data insights provided by Zen Planner Studio.
- 49% Increase in New Memberships: After opening new locations at Morris Marketplace and Lyndhurst, Kids United saw a 49% increase in new memberships in June, with Zen Planner handling the onboarding and management of these new members.
- Increased Efficiency: By automating key processes like payments, scheduling, and reporting, Kids United saved countless hours of administrative work, allowing them to focus on growth and improving the student experience.
Advice for Business Owners: How to Grow Your Fitness or Sports Business with Zen Planner
Here’s what Kids United’s team has learned from their rapid growth with Zen Planner Studio:
- Automate Wherever Possible: Whether it’s handling memberships, scheduling, or payments, the more tasks you can automate, the more time you’ll have to focus on growing your business.
- Use Data to Guide Your Decisions: Zen Planner’s reporting tools give you real-time insights into what’s working and what isn’t. Make sure you’re tracking lead sources, conversion rates, and attendance regularly to stay ahead of any challenges.
- Scale with the Right Tools: If you’re planning to expand, having a system in place like Zen Planner Studio that can manage multiple locations and franchises will make growth much smoother.
Ready to Grow Your Business?
Zen Planner Studio can help you streamline your operations and scale just like it did for Kids United.
