Why Zen Planner
Every member profile, billing detail, and payment method transfers cleanly. Your members keep paying without lifting a finger, and you never have to re-enter a record manually.
We migrate your data and configure your system from scratch. You don’t need to know anything about the technical side; our team handles it start to finish.
You get a real person assigned to your account for personalized onboarding during your first 90 days. They know your goals, your gym type, and your timeline, and they’re available when you need them.
Once you’re live, automated billing, scheduling, and member management run in the background. Less time on admin means more time on the floor with your members.
Customer Stories
“I can’t tell you enough how thankful we are for y’all! I just had to tell you this…we have grown by 100 members since switching to y’all! Seriously, it’s been the biggest blessing. We went from 6-8 sign-ups a month to 6-8 a week in some weeks!”
“I demoed every major software platform out there, and a lot of them were clunky or glitchy. In our previous gym experience, we used a different software, and I constantly saw people frustrated—leaderboards were public, the system crashed, and it wasn’t user-friendly. I knew Zen Planner had to be smooth, reliable, and private when needed. After months of research, it was the clear choice. And to this day, it hasn’t let us down.”
“I can’t tell you enough how thankful we are for y’all! I just had to tell you this…we have grown by 100 members since switching to y’all! Seriously, it’s been the biggest blessing. We went from 6-8 sign-ups a month to 6-8 a week in some weeks!”
“I demoed every major software platform out there, and a lot of them were clunky or glitchy. In our previous gym experience, we used a different software, and I constantly saw people frustrated—leaderboards were public, the system crashed, and it wasn’t user-friendly. I knew Zen Planner had to be smooth, reliable, and private when needed. After months of research, it was the clear choice. And to this day, it hasn’t let us down.”
“I can’t tell you enough how thankful we are for y’all! I just had to tell you this…we have grown by 100 members since switching to y’all! Seriously, it’s been the biggest blessing. We went from 6-8 sign-ups a month to 6-8 a week in some weeks!”
“I demoed every major software platform out there, and a lot of them were clunky or glitchy. In our previous gym experience, we used a different software, and I constantly saw people frustrated—leaderboards were public, the system crashed, and it wasn’t user-friendly. I knew Zen Planner had to be smooth, reliable, and private when needed. After months of research, it was the clear choice. And to this day, it hasn’t let us down.”
How it works
Step 1
Pre-build setup and data migration
We collect your member data, payment details, and preferences. Our specialists securely migrate your member profiles, attendance, and billing information.
Step 2
Guided onboarding and live walkthrough
Your Implementation Specialist reviews your fully configured set up and trains you on all the day-to-day operations, workflows, and best practices.
Step 3
Online experience setup
We connect calendars, booking capabilities, registration forms, and new member sign-up flows directly to your website.
Migration and Security
Profiles, contact details, and member records transfer cleanly so you can stay connected to every member from day one.
Current memberships and full attendance history move over without gaps or disruption. Nothings gets left behind.
We manage the entire migration. No manual re-entry. No guesswork. No lost data.
Credit card and ACH details migrate securely so billing continues without any disruption.
Industry-standard compliance and encryption protect your data at every step.
Members don’t need to update billing or take action. Payments continue smoothly behind the scene.
Onboarding and Support
First 30 daysDay 60Day 904 months6 monthsOngoing
At Zen Planner, we help you put your members first with software that supports your goals and a team that guides you every step of the way. Make the switch with confidence and start growing from day one.
Not at all. We ensure zero disruption to your revenue. Your payment data—including saved cards and ACH details—is migrated securely and accurately. Members won’t have to re-enter their payment info, and recurring billing continues without a hitch.
Yes. Zen Planner follows PCI-compliant standards and industry-leading encryption protocols. We treat your data like it’s our own, ensuring secure, private, and accurate migration of client records, payment details, attendance history, and more.
Nope. We do the work for you. Our Implementation Specialists handle the entire data migration process—so you don’t have to spend hours uploading or formatting. Just send us your CSV files, and we’ll take care of the rest.
We typically complete data migration and core setup in about one week. After that, you’ll have a single 2-hour training session to get your team up to speed, followed by access to ongoing coaching and support. Still curious about what to expect when switching? Read more in our blog.
We get it—change can be tough. But Zen Planner makes it easy. We provide intuitive tools, 1:1 onboarding, and unlimited training through Zen Academy to help your team feel confident and supported every step of the way.
No action is required from your members to maintain billing or bookings. We’ll help you communicate the switch clearly and professionally, so they know what’s changing and why it’s a better experience for them.
We provide templates and communication tips for announcing the change via email, social media, or in person. The message is simple: faster check-ins, easier booking, and a modern member app experience.
Absolutely. Zen Planner integrates with many of the tools you already use—like ClassPass, SugarWOD, Mailchimp, Google Calendar, Facebook, and more. We make sure everything works together smoothly.
You’ll have a dedicated Customer Success Manager for your first 90 days, plus a live 2-hour workflow training session. You and your team will also get access to Zen Academy, our library of on-demand training courses.
Your success doesn’t stop at onboarding. We provide ongoing success check-ins, 1:1 coaching, and advanced strategy sessions at 120 days and 6 months to help you keep growing.
